The university remains open, with emergency management protocols activated and operational modifications and precautions in place. Read the latest updates.
COVID-19 Student Resources
The following is a list of resources (in alphabetical order, based on theme) that are available to students whether or not you are residing locally in the Boone area. If you need assistance with any of these resources, or what you are needing is not listed on this page, please contact Case Management and someone will connect with you.
Employment and Career Resources
Unemployment: In order to determine eligibility, you must first apply for unemployment. (National Resource)
CARES Act Unemployment Benefits: Working students and new graduates may be eligible for CARES Act unemployment benefits. (National Resource)
Career Development Resources: Appalachian's Career Development Center is available to offer virtual services to assist with resumes, cover letters, LinkedIn, Handshake, Salary Negotitation, Job Searching, Choosing a Major and many more. (Appalachian State resource for all currently enrolled students)
Campaign for Southern Equity COVID-19 Rapid Response Grant: Applicants can use the funding for basic needs like groceries, rent/mortgage payments, prescriptions or medical bills, prevention supplies and more. (National Resource)
Mountaineer Emergency Fund: Assists App State students who are facing financial challenges that are significant barriers to academic success. Students who encounter an unforeseen financial emergency or urgent situation that places a student in significant financial hardship that would prevent them from continuing their App State education may apply for short term, emergency assistance. (App State)
Mountaineer Meal Share: a short-term assistance program developed in partnership with the Student Government Association, Dining Services and the Office of the Dean of Students. The program allocates money towards meals for students in need. Allocations are made to students whose meal plan balance drops below $25 or who is experiencing food insecurity and does not have a meal plan. Students who submit a request through Mountaineer Meal Share will be able to recieve up to $50. (App State)
W.A.M.Y Community Action: W.A.M.Y will be providing financial assistance for those impacted by COVID. To make a request, please fill out the online request form. (Watauga County Resource) *NEW*
Reach Higher- Emergency Grant Program: Helps pay for living expenses or unexpected financial obligations that prevent you from attending school. (National Resource) *NEW*
Emergency Food Resources: A regularly updated list of food banks, pantries, and kitchens in Watauga County. (Watauga County Resource)
Supplemental Nutrition Assistance Program (SNAP)/Food Stamps: Food assistance available to qualifying individuals/households. To learn about your eligability and visit for contact information for your State. (National Resource)
Local Food Bank Directory: Find one in your area. (National Resource)
Burger King: Providing coupons for 2 free kids meals with the purchase of one adult meal. This offer is only valid if individuals place their order online or through the Burger King app. (National Resource)
Food for Children: Parents whoo need food assistance for their children can text FOODNC to 877-877 to locate nearby free meal sites. The texting service is also available in Spanish by texting COMIDA to 877-877. (NC Resource)
Food and Nutrition Services (NCDHHS): federal food assistance program that provides low-income families the food they need for a nutrionally adequate diet. SNAP benefits can be awarded to college students that would/could be eligible for Federal Work Study. (National Resource)
Legal Aid of NC: If being threatened with eviction because you are unable to pay rent, there is a legal aid of NC hotline: 1-866-219-LANC (5262); Website & resources available in over 50 languages (NC Resource)
United Way’s 211 & Covid-19 Community Economic Relief Fund: Assistance with rent, food, and bills and give resources for local resources providing aid. 1-866-211-9966 (National Resource)
Quiet Givers: Assistance with rent/utilities in Watauga County. (Watauga County Resource)
North Carolina Foreclosure Prevention Fund: Helps North Carolina homeowners struggling to pay their mortgage due to job loss or other temporary financial hardships, such as divorce, illness or death of a co-borrowers.
Housing Opportunities and Prevention of Evictions (HOPE) Program: Statewide initiatve that may provide rent and utility assistance to eligible low-and moderate-income renters experiencing financial hardship due to the economic effects of COVID-19. This program will help prevent evictions and utility disconnections in order to promote housing stability during the on-going pandemic. To apply follow this link. (NC Resource)
AT&T: A low-cost ($10 a month) home internet package for qualifying individuals and households. (National Resource)
Comcast Internet Essential: 60 days of free intern followed by a low monthly fee of $9.95 per month after the free period has ended. (National Resource)
Spectrum: 60 days free internet for students. (National Resource)
Free Wifi- Hotspot Buses: Caldwell County Schools, and Google have supplied school buses with WiFi access that will be parked at schools throughout Caldwell County. Students who lack adequate internet access are invited to utilize these new rolling hotspots. Click the link to see rolling hotspot bus locations.
Complete Guide to Internet Service During the Pandemic: Provides information on how to sign up for free internet during the pandemic, internet speed/data and services. (National Resource)
Pathways to Safety: International IPV response and support (National Resource)
Contact/Additional info: firstname.lastname@example.org
National Domestic Violence Hotline: National IPV response and support with a live chat option 23/7 via the website (1-800-799-SAFE (7233); 1-800-787-3224 (TTY)) (National Resource)
National Sexual Assault hotline: National 24/7 respnse and support (1-800-656-HOPE) (National Resource)
National Teen Dating Abuse Helpline: National 24/7 response and support (1.866.331.9474; TTY 1.866.331.8453; Text: loveis to 22522 / www.loveisrespect.org) (National Resource)
Sunshine Behavioral Health: A resource that discussing emerging issues in domestic violence and teen dating violence. A list of free hotlines and resources are available, as well as a shelter locator. (National Resource)
National Trans Lifeline: National resourecs for support and assisting with connections for individuals who identify as transgender (1-877-565-8860) (National Resource)
Campaign for Southern Equality: This organization has created a "rapid response grant" to quickly route funds to individuals, family, and community organizations across the LGBTQ+ South. The grant will be distributed through CDE's Southern Equality Fund. This page houses information and a link to the application for Emergency Assistance for Individuals and Families.
Mental Health & Well-Being
Counseling and Pscyhological Services Center: Appalachian's Counseling and Pscyhological Services Center is available to assist you during this time. Click the link to learn about their services. (Appalachian State resource for all currently enrolled students)
Crisis Solutions North Carolina: Find help for a metnal health or substance abuse crisis in your county. (National Resource)
Daymark Mobile Crisis: (NC Resource)
- 24 hour crisis support for individuals living in Allegheny, Ashe, Surry, Wilkes, and Yadkin counties (1-877-492-2785)
- 24 hour crisis support for individuals living in Avery and Watauga counties ( 828-264-4357)
- 24 hour crisis support for individuals living in Cabarrus, Davidson, Forsyth, Iredell, Rockingham, Rowan, Stanly, Union, and Vance counties (1-866-275-9552)
Managing stress and anxiety during COVID-19: Coping skills information from the CDC. (National Resource)
National Suicide Prevention Lifeline: 24 hour National crisis support (1-800-273-8255) (National Resource)
Crisis Text line: 24 hour National crisis support via text message (Text HOME to 741-741 for support) (National Resource)
Disaster Distress Hotline: 24/7 crisis counseling and support for individuals experiencing emotional distress related to natural or human caused disasters (1-800-985-5990 or text TalkWithUs to 66-746) (National Resource)
Nationwide referrals: Offers information/referrals for specialized counseling and support groups (1.800.656.4673 )
Assistance paying for mental health medications (National Resource)
Military Affiliated and Veteran Individuals
Department of Veterans Affairs COVID 19 FAQ: The US Department of Veterans Affairs has developed a comprehensive resource page outlining the impact of COVID 19 on VA operations. The site also helps with VA Healthcare concerns and provides alternative means for receiving information and consultations. (National Resource)
GI Bill Protection Legislation: S3503 (aka PL 116-128) protects GI Bill beneficiaries whose classes have been transitioned from a seated to an online modality. Beneficiaries will not see a change in their eligibility or benefits payments as a result of transitioning to fully online enrollment. (National Resource)
House Committee on Veterans Affairs COVID Page: This page provides information on the legislative response to COVID 19 as it pertains to veterans nationwide. (National Resource)
North Carolina Division of Military and Veterans Affairs: This site outlines the NC DMVA response to COVID 19. Veterans Service Offices across the state are remaining open with reduced operations. The memorandum addressing reduced operations can be found here. (National Resource)
PATRIOTlink: Sign-up today and let PATRIOTlink guide you to vetted, direct, cost-free verteran services.
North Carolina Foreclosure Prevention Fund: Helps North Carolina homeowners struggling to pay their mortgage due to job loss or other temporary financial hardships, such as divorce, illness or death of a co-borrowers. This fund also assists returning veterans transitioning to civilian life.
Moving & Storage
Uhaul (National Resource)
30 day free storage for college students
Multi Resource Guides
National Alliance on Mental Illness (NAMI): The nations largest grassroots mental health organization created an all-encompassing guide to assist individuals in this difficult time. Resources include general information about COVID-19, mental health resources, health insurance information, prescription assistance, homelessness, and many more.
Keep Learning: Provides up to date information for academic resources, tips for online learning, writing center online support, and additional resources to engage students with a support person, tutor, or learning specialist (National Resource)
The Student Learning Center: Virtual services offered include: virtual tutoring, peer academic coaching, and academic consultations (App State Resource)
AT&T: For the next 60 days (as of March 13) service will not be terminated due to inability to pay as a result of the pandemic. (National Resource)
Sprint: Unlimted data (as of March 18) for 60 days to customers with metered data plans; 20 GB of free mobile hotspot to those with hotspot-capable devices (National Resource)
T-Mobile: Customers who have plan with data will have unlimted smartphone data (as of March 13) for the next 60 days including roaming; T-Mobile Connect- a low costing smartphone plan for $15 a month (National Resource)
Verizon: Late fess will be waived and services will not be terminated for the next 60 days (as of March 16) (National Resource)
Physical Health Well-Being
Medical care: If you have health insurance you are encouraged to visit your insurance carriers website for information regarding medical services available to you. If you do not have insurance visit Insure Kids Now to see what options are available in your state. (National Resource)
Free Clinic Directory: Free or sliding scale healthcare (resources for medical, dental, reproductive and sexual health care, etc.) (National Resource)
North Carolina Department of Health and Human Services or RX Assistance Programs; Assistance with paying for medications: Available to uninsured and low income individuals (2 programs available) (NC Resource)
Pregnant & Parenting
Emergency Child Care for Essential Employees: Help Connecting Families to Child Care Options (1-888-600-1685). The Child Care Resource and Referral (CCR&R) Network will connect families to available childcare options. Priority goes to critical workers and priority groups, which includes emergency and first responders, hospital staff, front-line healthcare providers, nursing and adult group home staff, child care program staff, food service staff and others working to keep communities safe and healthy during the response to COVID-19. Care for children who are receiving child welfare services, homeless, or in unstable or unsafe living arrangements should also be a priority. (National Resource)
Diaper Bank (diapers, wipes, formula), Children’s Council of Watauga Co. Boone, NC: Beginning Monday, March 30th, the Diaper Bank will be temporarily moved to the Health and Hunger Coalition for ease of access.Diapers, wipes and infant formula are available for Watauga County residents.These items will be available for pick-up on M-F from 8:30-4:30. (Watauga County Resource)
Children’s Council of Watauga Co.: A family resource guide with local and national resources. (Watauga County Resource)
National family caregiver support program (Administration for Community Living): Caregiver support includes info about services, help getting services, individual counseling, support groups, and caregiver training and respite care (202-401-4634) (National Resource)
Resources for Families and Schools During COVID-19: Information on transitioning to online learning/homeschooling, physical activity, play and discovery, talking to children about COVID-19. Additional resources include food access and nutrition, and health resources in your area. (National Resource)
North Carolina Department of Health and Human Services (National Resource)
Noth Carolina Department of Health and Human Services has a specific round-up of resources for individuals with disabilities.
Text COVIDNC to 898-211 for announcements and updates
Dial 2-1-1 or 888-892-1162 (available 24 hours a day, 7 days a week)
Center for Disease Control (National Resource)
World Health Organization (National Resource)
Childhelp (National Resource)
A national agency dedicated to the prevention and assistance with recovery from child abuse. Offers 24 hour crisis counseling and support.
Never Use Alone (National Resource)
A service provided to individuals who use substances and are at risk of overdose. The services will call EMS if the person becomes unrepsonsive after using substances.
Contact: 1-800-484-3731 or 931-304-9452
Duke Energy, Blue Ridge Electric and New River Light and Power: currenting not terminating contracts and are waiving late fees. It is still recommended to pay what is feasible and seek other help if bills become overwhelming. (National Resource)
Blue Rridge Energy: Closes its office as of 3/16 (will be staffed by phone), suspending disconnects for nonpayment beginning 3/14. (National Resource)
Executive Order to Prohibit Utility Disconnections: Governor Cooper signed this executive order to give residential customers at least six months to pay outstanding bills and prohibits companies from collecting fees, penalties or interest for late payment.
Guide for Utility Customers Facing Disconnection or Seeking Bill Payment Assistance: Assist for utility customers whohave received a disconnection notice and/or are seeking financial assistance with paying their utility bills.