Case Management

Case Management is a department within the Office of the Dean of Students that provides 360-degree individualized support to students who are navigating a myriad of concerns. Some of these concerns may include but are not limited to complex personal situations, extenuating circumstances, general welfare, interpersonal violence, health and wellness, and safety concerns which impact students academically.

Case Managers are here to help identify on and off campus resources and information, and most importantly support your Appalachian experience. 

---

ONLINE CLASSES

Looking to switch your semester to online classes only? 

If students currently live on-campus or have a campus booking for the upcoming semester, they should review their Housing Contract to read about contract cancellation. 

During the Semester: Students must ask individual faculty since it is at their discretion to approve or deny the request. Faculty are not required to adjust in-person classes to online. 

Before the Semester: Students should schedule time to talk to their academic advisor about their needs and ask about switching modalities from traditional to App State Online.

---

 

If your student is navigating a significant personal event, has had a change in behavior, has expressed they are struggling, or you are concerned about their well-being or safety you are strongly encouraged to complete the online Care and Concern Referral. If a student poses an immediate threat to self or others please call 911 or Appalachian Police Department at 828-262-2150.

---

GRADE APPEALS

Didn't receive the final grade you were expecting? Now what?

The Final Grade Appeal Procedure provides detailed information regarding the steps a student should take to contest a final course grade. Appeals are time sensitive and should begin as soon as possible after the grade is received. While Case Management is here to support students and provide resources, we cannot change grades or influence the adjustment of student grades.